EUROPE-WIDE SHIPPING Europe-Wide shipping / LONGLASTING ROSES
LONGLASTING ROSES

PRIVACY NOTICE

SCOPE OF APPLICATION
This data protection declaration is intended to inform users of the nature, scope and purpose of the personal data collected by us, GRACE & FRIENDS GmbH, Wilhelm-Kabus-Strasse 21-35, 10829 Berlin (= responsible body within the meaning of § 3 para. 7 BDSG, also referred to as "us" or "we") within the scope of your use of our websites under the domains http://www.graceflowerbox.de; http://www.graceflowerbox.com; http://www.graceflowerbox.at, http://www.graceflowerbox.fr, www.graceflowerbox.nl, www.graceflowerbox.be, www.graceflowerbox.ch, www.graceflowerbox.co.uk, www.graceflowerbox.eu, b2b.graceflowerbox.de, www.myflowerbox.com (hereinafter also referred to as the "Offer") are collected and processed. The legal basis for data protection is in particular the Federal Data Protection Act (BDSG) and the Telemediengesetz (TMG).
What data do we collect and how are they used?
We collect and process the following data:

A.) Access data / server log files

We collect data about each access to the offer (so-called server log files). Access data includes the name of the retrieved web page, the file, the date and time of the retrieval, the amount of data transferred, the successful retrieval message, the browser type, the user's operating system, the referrer URL, the abbreviated IP address, and the Inquiring providers. We use the serverlogfiles only for statistical evaluations for the purpose of the operation, the security and the optimization of the offer. We reserve the right to check the serverlogfiles at a later date if there is a reasonable suspicion of unlawful use.

B) Personal data

Personal data is information by means of which a person can be identified, ie information which can be traced back to a person (hereinafter referred to as "PI"). If you order goods from us or create a user account, we collect the following PI:

Name and surname
Address of the customer and delivery address
E-mail address
phone number
Older
Username and password
Ordered orders
PI will only be collected, used and passed on by us if this has been legally permitted and / or you have previously given your consent to the data collection. PI are used by us to set up and administer a user account for a person, as well as to fulfill and process orders. When registering for our newsletter, the e-mail address will be used for our own advertising purposes until the customer logs off from the newsletter. By registering for the newsletter, we also save the IP address and the date of the registration. This storage serves solely as evidence for the case that a third party misuses an e-mail address and logs on to the recipient of the newsletter without the knowledge of the beneficiary. You can unsubscribe at any time by means of the unsubscribe link in the newsletter or on our website after basic prices. You can also unsubscribe from this Newsletter via [email protected]

C.) Cookies and Clear GIFs

Cookies are small files that allow you to store specific information related to the device on the user's access point (PC, smartphone, etc.). They serve on the one hand the user friendliness of web pages and therefore the users (for example logging of logindates). On the other hand, they are used to record statistical data on web usage and to analyze them for the purpose of improving the offer. You can, in principle, prohibit the use of cookies because most browsers have an option to restrict or prevent the setting and storage of cookies. However, we would like to point out that the use and, in particular, the usefulness of our offer without cookies can be restricted. You can access many online ad cookies from companies through the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/uk/your-ad- choices / manage.

Clear GIFs (also referred to as "Web Beacons") are used in conjunction with cookies to provide web site operators with a better understanding of the interaction of visitors with the website. A Clear GIF is basically a transparent graphic that is placed on a web page. Using a Clear GIF allows us to measure the actions of the user who opens the page with the Clear GIF. We use Clear GIFs to anonymously measure visitors' behavior in order to improve visitor experience and to facilitate the management of content. We use Clear GIFs & U. on this website, in our e-mails, or in our advertisements on other websites or in e-mails from third parties. We do not create any usage profiles from you.

D.) If you contact us (for example via contact form or e-mail ([email protected]) your data will be stored by us as long as and to the extent that this is necessary for the processing of the inquiry and any connection questions.
What data do we pass on to third parties?
We take your interests worthy of protection into account according to the legal regulations and only pass on your PI to third parties in the following cases:

A.) In order to fulfill the obligations of the contract, we only pass on the required PI to the chosen payment service (for example credit card companies) and delivery services. This also applies to the sending of advertising measures if you have agreed to this. These external service providers are carefully selected by us and regularly reviewed to ensure that your privacy is preserved.

B.) PI is passed on to the law enforcement authorities as well as to the injured third parties if legally required, if the transfer is necessary for the elucidation of unlawful use of the platform or for legal prosecution.

Within the framework of the further development of our business, our corporate structure can be transformed by transferring the company to a subsidiary founded by us or by transferring our company as a whole or in part to a third party. In such transactions, the Customer Information is passed on to the Receiving Person, and by us contractually ensuring that the Receiving Person complies with this Privacy Agreement and is committed to compliance with the applicable Data Protection Act. When submitting the PI, we ensure that this is done in accordance with this privacy policy and the relevant data protection laws.


OUR NEWSLETTER
With our newsletter we inform you about us and our offers. If you would like to receive the newsletter, we need a valid e-mail address. This email is only used for sending the newsletter and will not be passed on to third parties. The registration for the newsletter takes place in the so-called "double-opt-in" procedure, which means that when you register for the newsletter, you will first receive a non-commercial confirmation mail which you must confirm by clicking on the link contained in the email. Only then will we start to send you 2 - 3 newsletters per week. You can revoke your consent to the storage of the email address as well as its use for sending the newsletter at any time. The revocation can take place via a link in the newsletters themselves, in your profile area (if you have created an user account) or via email to [email protected]

PRODUCT RECOMMENDATIONS BY E-MAIL

If you have made a purchase at GRACE Flowerbox, you will then receive regular product recommendations from us by mail. These product recommendations are sent to you by us whether or not you have subscribed to a newsletter. In this way we want to inform you about products offered by us that, on basis of your last purchases, might well interest you. If you decide that you do not longer want to receive product recommendations from us, or no advertising news at all, you can object to this at any time without thereby incurring any other costs than the transmission costs in keeping with the basic tariffs. Notice given via email to [email protected] is sufficient. There is, of course, also a unsubscribe link available in every e-mail. 


GOOGLE ANALYTICS
This offer uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on users' computers and which allow an analysis of the use of the website through them. The information generated by the cookie about the use of this website by the users is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of the IP anonymisation on this website, the IP address of users of Google will be previously abridged within Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by the users to compile reports on the website activities and to provide other services related to the website usage and the internet usage against the website operator. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; However, this offer warrants to users that in this case, you may not be able to fully utilize all the functions of this website. In addition, users may prevent Google's processing of the data (including your IP address) generated by the cookie and the use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link Download and install: http://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics collection within this site in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again.


USE OF FACEBOOK SOCIAL PLUGINS
On our website, so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S.California Ave, Palo Alto, CA 94304, USA ("Facebook") are used. The plugins are marked with a Facebook logo or the addition "Social plug-in of Facebook" or "Facebook Social Plugin". An overview of the Facebook plugins and their appearance can be found here: https: //developers.facebook.com/docs/plugins

When you visit a page of our website that contains such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook is given the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not logged into Facebook. This information (including your IP address) is sent directly from your browser to a Facebook server and stored there.

If you are logged into Facebook, Facebook can directly assign our website to your Facebook profile. If you interact with the plugins, for example, press the "Like" button or make a comment, this information is also sent directly to a Facebook server and stored there. The information is also published to your Facebook profile and displayed to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and settings for the protection of your privacy, please refer to the Privacy Policy of Facebook: http://www.facebook.com/policy.php

If you do not want Facebook to map the data collected through our website directly to your Facebook profile, you must log out to Facebook before you visit our website. You can also completely prevent loading the Facebook plugins with add-ons for your browser, e.g. With the "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/) or the script blocker "NoScript" (http://noscript.net/).


CRAZY EGG
We use the tool CrazyEgg, a web analytics service of CrazyEgg, Inc. 16220 Ridgeview Lane, La Mirada, CA, 90638 USA. CrazyEgg uses so-called "cookies". These are small text files which are stored locally on the computer of the site visitor, thus enabling a re-recognition when visiting our website again. The service collects and stores data from which usage profiles are created using pseudonyms. These usage profiles are used to analyze the visitor behavior and are used to improve the design of our offer. The information about your use of this website (including your IP address) generated by the cookie is transferred to a server of CrazyEgg Inc. in the USA and stored there. CrazyEgg Inc. will use this information to evaluate your use of the website, to compile reports on the website activities for the website operators, and to provide other services related to the use of the website and the Internet. CrazyEgg Inc. may also transfer this information to a third party provided that this is required by law or if third parties process this data on behalf of CrazyEgg Inc. The pseudonymized usage profiles are not combined with personal data about the bearer of the pseudonym without a separate consent from the data subject. You can prevent the installation of cookies by setting your browser software accordingly; However, we would point out that in this case you may not be able to fully utilize all the functions of this website.

You can find out more about the data protection regulations of the software used at: http://www.crazyegg.com/privacy

At any time, you have the option to disable the use of cookies used by the following link: http://www.crazyegg.com/opt-out

You can also prevent the use of the service with add-ons for your browser, For example using the script blocker "NoScript": http://noscript.net/).


EMARSYS
Our website uses "cookies" from Emarsys eMarketing Systems AG to help us to better understand the interests and needs of our visitors. A "cookie" is a small text file which contains a random but unique identification number and which we (or one of our business partners, e.g. a web-analysis service provider) save to your computer through your internet browser. The cookies and the identification numbers stored within them are not combined with your name, address or other personally identifiable information, unless you have expressly authorised us to send you information specifically relating to your interests.

We use these cookies to allow us to recognise your browser in the event of future visits, to track your use of our website and to record and assess the efficacy of our marketing actions. We use this information to improve our website and e-mail newsletter, in particular by tailoring our information and offers to the individual interests and needs of users.


CRITEO

Our website uses "cookies" from Criteo S.A. to help us better understand the interests and needs of our visitors. A "cookie" is a small text file containing a random but unique identification number that we (or a business partner of ours, such as a web analytics service provider) store on your computer through your web browser. The cookies and the identification numbers stored in them will not be merged with your name, address or other personally identifiable information unless you have expressly permitted us to send you information specific to your interests.

We use these cookies to recognize your browser so that we can track your movements on our website and measure the success of certain marketing measures. We use this information to improve our website, in particular by adapting our information and offers to the individual interests and needs of users.


You have the following rights!
You have the right,

On request, to receive information about the PI, which we have stored about you
Rectification of incorrect data, blocking and deletion of your PI, to the extent that there is no statutory retention requirement.
You can exercise these rights by contacting us at [email protected] or by fax 030/55236771. Further contact information can also be found in our imprint.